Press

Huff Post

4 Things Hotel Room Attendants Notice

Click here

img1
img2

AP

Hotel Day Passes

Click here

Fodor’s Travel

5 Resort Tips

Click here

img3
image1 (1)

Hertelier

Five Tips to Increase Employee Motivation

Click here

ThriveLouD with Lou Diamond Podcast

Customer Training, Maximum Results.

Click here

Lou Diamond podcast
A Smiling Image of Felice With a Name Plate in Metal

Good Morning Beautiful People!

Good morning beautiful people, good morning everyone!” These were the sweet words I heard each morning as I entered the Oceanview Café aboard @CelebrityCruises during…

Read More
A teddy bear with a scarf

Lost & Found Magic

When I worked for the Walt Disney Company, we had a process for lost & found in the Magic Kingdom Park whereby at specific times…

Read More
A person filling out a form

First Day Jitters

Preparing for the first day of work with a new company conjures an array of emotions: anxiety, excitement, nervousness, and fear.  The elation of being…

Read More

Hotels Magazine

Training that Rekindles Purpose, Ignites Passion

Read more

hotel manager showing trainees how to polish cutlery

Think Business Live: Jon Dwoskin Talks with Mary D’Argenis-Fernandez